Mobile@SG
This Privacy Policy describes how Mobile@SG (“we”, “us”, or “our”) handles information in connection with the mobile application Park & Charge SG (the “App”), available on the Apple App Store and Google Play.
Package / Bundle ID: com.mobilesg.parksg (iOS & Android production)
Developer site: Mobile@SG
The App is developed and published by Mobile@SG. For privacy questions or requests, contact us at mobileatsg@gmail.com.
Park & Charge SG processes limited information to show maps, live parking and EV data, optional location-based features, and advertisements. Most product data stays on your device unless you contact support or ads/analytics SDKs process identifiers as described below.
| Category | Examples | Purpose | Linked to identity? |
|---|---|---|---|
| Approximate / precise location | Optional — when you grant permission | Map center, distance sorting, nearby search | Device; network as needed for reverse geocode via our API |
| Device identifiers (advertising ID) | Collected by ad SDK when available | Serve and measure ads | Google Mobile Ads (AdMob) |
| Diagnostics / crash-related | May be collected by ad SDK / OS | Improve stability and ad delivery | SDK / platform |
| Support email content | Only if you email us | Respond to feedback and bug reports | Email provider / Mobile@SG inbox |
| Saved places & preferences | On device | Remember favourites and map filters | Local device storage |
We do not require an account or login. We do not sell your personal information. We do not knowingly collect payment card numbers. We do not operate a social network profile for you inside the App.
We use information only for the purposes described in this policy, which may include:
We use third-party services that may process device or usage information under their own policies when you use the App.
| Service | Purpose | Privacy information |
|---|---|---|
| Google Mobile Ads (AdMob) | Advertisements | Google Privacy Policy |
| Google Maps Platform (Android) | Map tiles and location display | Google Privacy Policy |
| Apple MapKit (iOS) | Map display and navigation handoff | Apple Privacy Policy |
| Mobile@SG backend API | Parking / EV / rates data | Operated by Mobile@SG; limited request data for service delivery |
| Land Transport Authority (LTA) DataMall (via our backend) | Official transport open data used to power live lots and EV feeds | Data is obtained through our servers under LTA open-data terms; the App does not embed your LTA developer key |
Third parties may process data under their own privacy policies. We encourage you to review those policies.
The App may request device permissions only as needed for features you use. You can deny or revoke permissions in your device settings; some features may not work without them.
The App displays third-party advertisements through Google Mobile Ads (AdMob), including banners on some list screens and occasional full-screen interstitials. On iOS, the App requests non-personalized ads and does not present an App Tracking Transparency prompt; the Privacy Manifest declares that the App does not track users across other companies’ apps or websites. Ads may still use technical information as described in Google’s policies. The main map view is kept free of banner ads.
To report an inappropriate or age-inappropriate ad, use Google’s AdChoices / “Why this ad?” controls on the ad creative when available, or contact us via Settings → Report a Bug / Send Feedback. Staging and debug builds use Google’s sample (test) ad units so developers do not click production ads.
The App does not offer in-app purchases. If you downloaded a paid product through Apple or Google in the future, payment would be processed by the platform; we would not receive your full payment card number. The current App is free and supported by ads.
Saved places and preferences are stored on your device until you clear app data or uninstall. Support emails are retained only as long as needed to respond and for legitimate business records. Advertising partners retain data according to their own policies.
We do not sell your personal information. We do not share personal information with third parties for their own independent marketing, except as disclosed in this policy (for example, when you interact with an advertising SDK, if any).
We take reasonable technical and organizational measures designed to protect information processed in connection with the App. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
Where data is transmitted over the internet, we use encrypted connections (HTTPS) when communicating with our services.
The App is not directed to children under 13 (or the equivalent minimum age in your jurisdiction), and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact mobileatsg@gmail.com and we will take appropriate steps.
We may process information in countries other than your own. Those countries may have different data protection laws. Where required, we take steps to protect information in accordance with this policy.
Depending on your location, you may have rights to access, correct, delete, or restrict certain processing of your personal information, or to object to certain processing.
We will respond to verifiable requests within a reasonable period, subject to applicable law.
Most App data is stored on your device. Uninstalling the App removes local data such as saved places and preferences. To request deletion of any personal data we may hold (for example, information you emailed to support), contact mobileatsg@gmail.com with the subject “Data deletion request — Park & Charge SG”.
The App or this page may link to third-party websites or services. We are not responsible for the privacy practices of those third parties. Their privacy policies govern their services.
We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the App after an update means you acknowledge the revised policy. Material changes may be highlighted on this page or within the App when appropriate.
Mobile@SG
Email: mobileatsg@gmail.com
Website: Mobile@SG
This policy: This page